Porsche of Hawaii
730 Ala Moana Boulevard Honolulu, HI 96813Sales: (888) 526-7609
- Service: (888) 528-9903
- Parts: (888) 529-0204
A Fletcher Jones Company
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Roadside Assistance Program
Battery Jump Start
If your Porsche won't start, we will send an authorized servicer to "jump start" your vehicle. If your Porsche can't be started, an authorized servicer will provide towing service subject to the Emergency Towing guidelines.
Flat Tire Service
Should you encounter a situation that causes damage to a tire rendering the vehicle inoperable, the proper towing equipment will be dispatched to assist. Depending on your vehicle's tire/wheel specifications it could be necessary to transport the vehicle to the nearest Porsche dealership for service.
The cost to install a new tire onto the wheel or the second service call to return a repaired tire to the disabled vehicle are not part of the Porsche 24-hour Roadside Assistance program.
Emergency Fuel Delivery
Should you happen to run out of fuel, Porsche 24-Hour Roadside Assistance will provide enough fuel to get you to the nearest gas station. Both the delivery service and the fuel are complimentary.
Lockout Service
Due to the unique engineering of your Porsche, gaining access to a vehicle without the vehicle key could cause damage. Should a key be locked within the vehicle, please contact your Porsche dealership or Porsche 24-hour Roadside Assistance so that arrangements can be made for you to obtain your spare key or transport your Porsche to the nearest Porsche dealership.
Replacement Keys
If your ignition key is lost, broken or accidentally locked in your vehicle, replacement keys must be obtained through the nearest Porsche dealership and could take up to 48-hours to obtain. Replacement keys obtained through any other source will not start the vehicle.
The cost for parts and/or labor to produce replacement keys are not included as part of the Porsche 24-hour Roadside Assistance program.
Extrication/Winch Service
Service will be provided to extract your Porsche from mud, sand, snow or a ditch, provided that the vehicle is in an area immediately adjacent to a regularly traveled road that can be serviced with standard servicing equipment.
Trip Interruption
Should your Porsche become disabled more than 100 miles (US)/160 kilometers (Canada) from your residence due to a warrantable mechanical failure, you may be eligible for reimbursement of trip interruption expenses. This includes situations where the vehicle cannot be started or driven without causing damage and the local Porsche dealership is not able to repair the problem the same day. Trip interruption coverage includes reimbursement for:
Onward or homeward journey
As an alternative to a hire car, travel expenses from the site of the incident to your place of residence or destination (including return journey) or the homeward journey and return transportation of your repaired car to your place of residence are paid for.
Collection of vehicle if the driver is indisposed
Vehicle transport to place of residence and, if necessary, payment of hotel accommodation if the onward journey is not possible due to illness, injury or similar causes.
Return transport in case of illness
Expenses for required return transport from abroad in case of illness for driver and/or passenger, as well as additional expenses for overnight accommodation caused by the illness can be paid for the affected persons.
If your Porsche won't start, we will send an authorized servicer to "jump start" your vehicle. If your Porsche can't be started, an authorized servicer will provide towing service subject to the Emergency Towing guidelines.
Flat Tire Service
Should you encounter a situation that causes damage to a tire rendering the vehicle inoperable, the proper towing equipment will be dispatched to assist. Depending on your vehicle's tire/wheel specifications it could be necessary to transport the vehicle to the nearest Porsche dealership for service.
The cost to install a new tire onto the wheel or the second service call to return a repaired tire to the disabled vehicle are not part of the Porsche 24-hour Roadside Assistance program.
Emergency Fuel Delivery
Should you happen to run out of fuel, Porsche 24-Hour Roadside Assistance will provide enough fuel to get you to the nearest gas station. Both the delivery service and the fuel are complimentary.
Lockout Service
Due to the unique engineering of your Porsche, gaining access to a vehicle without the vehicle key could cause damage. Should a key be locked within the vehicle, please contact your Porsche dealership or Porsche 24-hour Roadside Assistance so that arrangements can be made for you to obtain your spare key or transport your Porsche to the nearest Porsche dealership.
Replacement Keys
If your ignition key is lost, broken or accidentally locked in your vehicle, replacement keys must be obtained through the nearest Porsche dealership and could take up to 48-hours to obtain. Replacement keys obtained through any other source will not start the vehicle.
The cost for parts and/or labor to produce replacement keys are not included as part of the Porsche 24-hour Roadside Assistance program.
Extrication/Winch Service
Service will be provided to extract your Porsche from mud, sand, snow or a ditch, provided that the vehicle is in an area immediately adjacent to a regularly traveled road that can be serviced with standard servicing equipment.
Trip Interruption
Should your Porsche become disabled more than 100 miles (US)/160 kilometers (Canada) from your residence due to a warrantable mechanical failure, you may be eligible for reimbursement of trip interruption expenses. This includes situations where the vehicle cannot be started or driven without causing damage and the local Porsche dealership is not able to repair the problem the same day. Trip interruption coverage includes reimbursement for:
- Meals
- Lodging
- Car rental
- Alternate transportation
- Reunite (returning your Porsche to your work or residence)
Onward or homeward journey
As an alternative to a hire car, travel expenses from the site of the incident to your place of residence or destination (including return journey) or the homeward journey and return transportation of your repaired car to your place of residence are paid for.
Collection of vehicle if the driver is indisposed
Vehicle transport to place of residence and, if necessary, payment of hotel accommodation if the onward journey is not possible due to illness, injury or similar causes.
Return transport in case of illness
Expenses for required return transport from abroad in case of illness for driver and/or passenger, as well as additional expenses for overnight accommodation caused by the illness can be paid for the affected persons.
